• The Senior Business Analyst will possess both technical and functional understanding of the business processes and will be a key person implementing business processes software solutions.
• The role will be of a systems solution expert for identifying, analyzing, refining, translating, and finally documenting business requirements from ISI business teams.
• Prior experience with onboarding new entities on the existing SAP landscape would be preferred.

• Analyze business processes, perform fit-gap analysis as required, and provide ISI business teams with cost efficient proposal on inefficiencies and risks to determine appropriate process and system design.
• Create functional specifications and work with cross-functional teams and development teams to deliver the technical objects.
• Review and contribute to design document, configuration documents and functional specifications.
• Conduct unit and Integration testing and regression testing.
• Support ISI’s production processes and all associated business systems functions.
• Work with ISI IT and business teams to optimize and streamline business processes and technical solutions.
• Identify gaps between current and future state of business processes and helps in prioritizing opportunities to improving processes through the usage of Business capability matrix (BCM)
• Lead and facilitate business user meetings to gather process information for sound system solutions.
• Collaborate and provide inputs to the development team during development phase to meet the business needs.
• Help business teams on reporting requirements on the reporting team working in conjunction with the data warehouse team.
• Conduct QA validations and lead User Acceptance Testing (UAT) tests.
• Support, assist and train the users on new modified system configurations highlighting the impact on business processes.
• Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates.
• Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions.
• Follow the Intuitive change management process. Analyze impact of changes to the corporate application landscape.
• Act as Senior BA and guide & mentor the team members in providing best solutions and do peer review and advice on areas of improvement.

• Bachelor’s degree in engineering or equivalent experience.
• Minimum 6 years of experience working on the Order Management and Logistics Business Processes with Business Analyst experience in a full cycle implementation as well as in support projects.
• In-depth knowledge of business processes starting with order intake, EDI set up, plant determination, pricing calculations, 3rd party drop ship process, order fulfilment, billing, inter-company with integration points with revenue and account-determination.
• Prior-experience with government E-Invoicing and EDI 810 invoicing is a plus.
• Hands-on experience with configuration of SAP Modules: Sales and Distribution, Logistics, Billing, Acounting determation, Inter-company.
• Strong experience with Order management and Logistics Business Functions.
• System solution understanding of integration points with intercompany process, billing and revenue is desirable.
• Exposure to SAP S4 HANA and Fiori applications is a plus.
• Experience working with business end users, gathering requirements, and building detailed functional design specifications.
• Ability to guide team members and mentor them as needed.
• Ability to work with minimum supervision or guidance.
• Ability to work in a team environment, effectively interacting with others.
• Ability to multi-task and perform effectively in a fast-paced environment.
• Able to work independently and consider cross-functional and downstream impacts with close attention to detail.
• Excellent verbal and written communication skills.

• Job Type: Contract
• Pay Range: $75 - 82/hr.
• Location: Sunnyvale, CA (Hybrid – 3 days office).

About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.