Posted: 03/20/2026 Employment Type: Contract Job Number: 31571 Job Location: Onsite Industry: MDEV - Medical Device

Job Description

Job Title: SuccessFactors Admin & BSA

Position Description: Protingent Staffing has an exciting contract SuccessFactors Admin & BSA with our client located in Sunnyvale, CA.

Job Responsibilities:

Deep LMS Administration, Configuration & Support (Primary Focus):
- Own and support full configuration and administration of SAP SuccessFactors Learning (LMS).
- Manage domains, role based permissions, security structures, assignment profiles, user data imports, and admin roles.
- Support business with creation and questions on items, classes, programs, catalogs, curricula, and blended learning structures.
- Configure and maintain workflows, approval processes, evaluations, surveys, and notifications.
- Manage & provide support on content lifecycle including version control for SCORM/xAPI/AICC content and troubleshoot tracking issues with precision.
- Perform learning history corrections following documented SOPs and governance rules.
Compliance, Audit, and Governance:
- Maintain audit ready learning records and generate evidence packages as needed.
- Implement and enforce governance around user access, data retention, domain structures, and naming conventions.
- Partner with Compliance and Internal Audit on quarterly access reviews, history updates, and training completion evidence.
Reporting, Analytics & Data Quality:
- Build accurate and automated reports using SuccessFactors and work in partnership with Data & Analytics team for tableau reports.
- Create compliance dashboards for mandatory training, overdue items, curricula completion, and audit metrics with business and Data & Analytics team.
- Troubleshoot data inconsistencies, analyze root causes, and ensure history adjustments follow strict controls.
- Support data requests from Learning, Leadership, Legal, Security, and Compliance etc.
Integrations & Technical Enablement:
- Understanding of SAP BTP integration
- Support and troubleshoot integrations between SF Learning and content vendors (LinkedIn Learning, Skillsoft, Precipio, OpenSesame, Coursera).
- Monitor SFTP jobs, API data flows, and integration logs; collaborate with IT on incident resolution.
- Support SSO and identity management integrations (Okta / Azure AD through SAML).
- Drive impact assessments and regression testing for SAP SuccessFactors bi annual releases.
Business Analysis & Stakeholder Partnership:
- Work with Learning BUs to translate business needs into scalable LMS configurations.
- Conduct requirements gathering, write BRDs/FRDs, and maintain process documentation and SOPs.
- Lead UAT cycles, create test scripts, manage test execution, and document results.
- Provide training and enablement to internal administrators and SMEs.

Job Qualifications:

Must Have (Non Negotiable):
- 5+ years of deep, hands on experience administering SAP SuccessFactors Learning (LMS).
- Proven background operating in audit driven or regulated environments (SOX, GxP, ISO, OSHA, or similar).
Advanced expertise in:
- LMS security model (domains, roles, assignment profiles)
- SCORM/xAPI/AICC content debugging and tracking
- Learning history corrections and data governance
- Strong troubleshooting abilities, especially around:
- Content launch/tracking
- User assignments
- Connector/SFTP/AICC issues
- Integrations and sync errors
Solid understanding of SuccessFactors Platform (RBP, BizX Admin Center).
Exceptional documentation skills and strong attention to detail—critical for audit readiness.

Nice To have:

Experience with SuccessFactors modules beyond LMS (EC, PMGM, Onboarding, Platform).
Familiarity with ITIL processes (incident/change/CMDB).
Experience with Jira/Confluence.
Experience in heavily regulated industries (healthcare, biotech, finance, aerospace, government).
SAP SuccessFactors Learning Certification.

Job Details:

Job Type: Contract
Pay Rate: $75-$82 an hour.
Location: Sunnyvale, CA.

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.

Meet Your Recruiter

Arpita Khuntia

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