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Systems Engineer III

Bellevue, WA 98006

Posted: 07/15/2019 Employment Type: Contract Industry: Telecom Job Number: 20162

Position Title:  Systems Engineer III

Position Description:  Protingent Staffing has an exciting contract opportunity with our client in Bellevue, Washington.

Job Requirements:
  • Tier3 engineer for audio and video issues. 
  • Enhance reporting and monitoring tools. 
  • Communicates with business customers and other stakeholders during outages 
  • Utilize skills to test new functionality and document results. 
  • Create deliverables for Tier1/2 support teams. 
  • Ability to analyze SIP traces to determine root cause on voice/video issues 
  • Collaborate/Partner with other teams including business customers, unified communications, networking and program management. 
  • Maintain technical skills and expertise through continuing education and training. 
  • Assist in knowledge transfers to Tier2 contract resources. 

Job Qualifications:
  • Minimum 5 Years’ Experience in Telecommunications support. 
  • Minimum 5 years professional experience designing and developing enterprise collaboration architectures 
  • Experience mentoring other members of technical staff. 
  • Experience working with Tier 4 (vendor) production support. 
  • Experience with SIP log capture and analysis. Session Border Controller experience a plus. 
  • Excellent written and verbal communication skills. 
  • Bachelor’ s degree in Computer Science or related experience a plus.

About Protingent:  Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

Jessica Feller

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