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Protingent
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Sr. Business Analyst
2555 Augustine Dr Santa Clara, CA 95054 US
Posted: 09/25/2025
2025-09-25
2025-12-15
Employment Type:
Contract
Job Number: 30983
Job Location: Onsite
Industry: COMM - Communications Equipment
Job Description
Job Title: Sr. Business Analyst
Position Description: Protingent Staffing has an exciting contract Sr. Business Analyst opportunity with our client located in Santa Clara, CA.
Job Description:
Job Responsibilities:
Job Qualifications:
Job Details:
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
Position Description: Protingent Staffing has an exciting contract Sr. Business Analyst opportunity with our client located in Santa Clara, CA.
Job Description:
- As a vital team member, you will be responsible for identifying the areas of improvement in our current business processes, developing and implementing new strategies and technologies, and collaborating with stakeholders to ensure alignment and successful adoption of the new procedures.
- Additionally, you will conduct process audits and performance assessments to ensure the effectiveness of the new processes and provide training and support to the team members, to ensure that the best practices are followed.
Job Responsibilities:
- Analyzing current business processes, workflows and procedures to identify areas for improvement.
- Developing and implementing optimized processes and procedures to enhance efficiency, productivity and customer satisfaction.
- Collaborating with stakeholders to design and execute new Quote to Cash products aligned with organizational goals.
- Monitoring and evaluating the effectiveness of implemented features, measuring key performance indicators and making necessary adjustments for continuous improvement.
- Stay updated on industry trends, emerging technologies and process improvement methodologies.
- Help drive the roadmap for business process automation related to the subscription functions; Quote to Cash.
- Gain cross functional alignment across product, sales ops, finance, legal, operations, services etc.
- Plans, implements and monitors business process changes for projects
- Assists in making business decisions relating to system implementation, modification, maintenance, etc.
- Analyze complex business problems relating to end-to-end processes involving CPQ, Subscription Management, Entitlement Management, ERP.
- Collaborate closely with IT Architects and product management to define and implement effective and efficient solutions to help scale the business.
- Assume a hands-on role in testing solutions, identifying issues, validating solution meets specification and communicate to team members.
- Presents analyses, solutions and business cases to senior management
- Coordinates with cross-functional team to develop business process requirements.
Job Qualifications:
- Bachelor’s degree in business administration, management or a related field.
- 10+ years of experience in process analyst role, including substantial experience in Enterprise Applications (eg. eCommerce, Salesforce, ERP, Zuora etc.)
- Strong knowledge in enterprise CRM, CPQ, Order to Cash, SaaS / Cloud applications, with an enthusiasm to gain and apply new knowledge.
- Familiarity with process mapping and modeling techniques.
- Good understanding of business processes including CPQ, eCommerce, Contract, Subscription, ERP, Entitlement and Fulfillment systems.
- Strong analytical skills with the ability to collect, study and interpret complex data.
- Ability to manage and perform multiple complex tasks as part of the daily work assignment.
- Systems / Tools:
- Google Workplace (Gmail, Sheets, Docs, Slides, calendar)
- MSFT Office Application Suite
- SFDC CPQ, Contracts and CRM modules
- Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
Job Details:
- Job Type: Contract
- Pay Rate: $75-$83 an hour.
- Location: Santa Clara (100% onsite).
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
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