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ServiceNow - IT Asset Manager

Charlotte, NC 28203

Posted: 02/01/2024 Employment Type: Contract Department: Core Technologies - Contract Job Number: 28319 Industry: TELE - Telecommunications

Job Description

Position Title:  ServiceNow - IT Asset Manager

Position Description: Protingent Staffing has an IT Asset Manager contract opportunity with our client located in Charlotte, NC. 

Job Responsibilities: 
  • Develop and manage policies and processes for the life cycle management of software and hardware assets.
  • Utilize ServiceNow ITAM to manage asset data, reporting, and processes.
  • Interpret software and hardware purchase orders and input data into ServiceNow.
  • Develop and execute governance to normalize, reconcile, and ensure the accuracy of asset data in ServiceNow.
  • Develop governance and processes to enable total visibility of software purchases and installations.
  • Develop and execute governance to ensure terms of use and security compliance with software installations.
  • Research software publisher licensing terms and conditions to ensure compliance with use.
  • Create asset utilization, compliance, and detailed cost reports and dashboards.
  • Provide detailed analysis of asset data, especially forecasted software costs.
  • Identify software/hardware cost savings opportunities.
  • Allocate and recover user licenses.
  • Develop and define requirements for ServiceNow developers to improve workflow automation and efficiencies.
  • Provide guidance and direction to a 3rd party service provider in the execution of asset administrative functions.
  • Support on call responsibilities for Major Incident Manager on call

Job Qualifications:
  • Bachelor's degree and at least 3 years’ experience in Software Asset Management, preferably as an asset manager utilizing ServiceNow.
  • Strong understanding of software licensing models.
  • Strong data analysis experience.

Desired Qualifications:
  • ServiceNow SAM-CIS certification
  • ITAM certifications
  • ITIL V4 certification

Job Details:
  • Contract
  • Location: Charlotte, NC
  • Pay Range: $50-$60/hr
  • ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C. § 1324b(a) (1), (3) is required.

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is a niche provider of top Engineering and IT talent to product development companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.


 

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About Charlotte, NC

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