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Service Consultants

San Ramon, CA 94583

Posted: 07/12/2018 Employment Type: Contract Industry: Engineering Job Number: 18635

Position Title:  Service Consultants

Position Description:  Protingent Staffing has an exciting contract opportunity with our client in San Ramon, California.

Job Requirements:
  • Collaborate with the customer to identify  business requirements and recommend best practices
  • Collaborate with Project Managers, Technical Architects, Solutions Architects   throughout the project to identify and scope applications changes while adhering to the change management process
  • Effectively communicate both verbally and in writing with peers and team members as an inclusive team member, supporting project execution
  • Maintain & continuously update technical skills and knowledge
  • Work independently as well as part of the team
  • Maintain strong customer relational and communication skills

Job Qualifications:
  • BSCS or equivalent and 3+   years progressive experience in software services.
  • Minimum of 2 years of experience in software services
  • Customer Success experience

Preferred Qualifications:
  • Strong spoken and written English skills
  • Any experience in software as a service (SaaS)
  • Experience working with the service industry – Mining, Power, Construction knowledge a big +
  • Prior customer implementation experience for a software or SaaS company desired
  • SFDC experience a plus

About Protingent:  Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

Bob Saunders

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