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Protingent
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Salesforce Business Systems Analyst (Service Cloud)
1090 Kifer Road Sunnyvale, CA 94086 US
Job Description
Position Title: Salesforce Business Systems Analyst (Service Cloud)
Position Description: Protingent Staffing has an exciting contract opportunity for Salesforce Business Systems Analyst (Service Cloud) with our client located in Sunnyvale, CA.
Job Description:
• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.
• Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
• Work with existing SFDC Architects to implement SFDC Service functionality.
• Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
• Perform configuration /system changes to meet business requirements as needed.
• Ensure proper level of testing and documentation is completed for all work.
• Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects.
Must Have:
• Salesforce Field Service and/or Service Cloud hands on Configuration experience,
• 4-6 years minimum desirable.
• Experience with ServiceMax Asset 360.
Job Details:
• Contract: 12 months
• Pay Rate: $75-82 / hr
• Location: Sunnyvale, CA (Onsite)
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
Position Description: Protingent Staffing has an exciting contract opportunity for Salesforce Business Systems Analyst (Service Cloud) with our client located in Sunnyvale, CA.
Job Description:
• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.
• Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
• Work with existing SFDC Architects to implement SFDC Service functionality.
• Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
• Perform configuration /system changes to meet business requirements as needed.
• Ensure proper level of testing and documentation is completed for all work.
• Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects.
Must Have:
• Salesforce Field Service and/or Service Cloud hands on Configuration experience,
• 4-6 years minimum desirable.
• Experience with ServiceMax Asset 360.
Job Details:
• Contract: 12 months
• Pay Rate: $75-82 / hr
• Location: Sunnyvale, CA (Onsite)
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
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Ready to kickstart your career in the vibrant Silicon Valley area around Sunnyvale, California? This bustling tech hub offers an unparalleled array of job opportunities in the heart of innovation. Nestled near the stunning Santa Cruz Mountains and boasting easy access to iconic landmarks like the Googleplex and Levi's Stadium, Sunnyvale provides a perfect balance of work and play. Indulge in delicious local cuisine, catch a show at the Mountain View Center for the Performing Arts, or take a stroll through the picturesque Sunnyvale Bay Trail. Don't miss out on the chance to grow your career in this dynamic and enchanting region – explore our job listings today!