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Protingent
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Position Title: RF Planning & Optimization Tool Product Support Engineer
Position Description: Protingent Staffing has an direct hire opportunity for an RF Planning & Optimization Tool Product Support Engineer to join our client's team located in Chicago, Illinois.
Job Description:
Job Requirements:
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.
RF Planning & Optimization Tool Product Support Engineer
200 South Wacker Drive , Suite 3100 Chicago, IL 60606 US
Posted: 01/11/2023
2023-01-11
2023-04-24
Employment Type:
Direct Hire
Industry: Core Technologies - FTE
Job Number: 26721
Job Description
Position Title: RF Planning & Optimization Tool Product Support Engineer
Position Description: Protingent Staffing has an direct hire opportunity for an RF Planning & Optimization Tool Product Support Engineer to join our client's team located in Chicago, Illinois.
Job Description:
- Provide technical support and education to existing customers
- Answer inquiries regarding product use and concerns to resolve customer issues
- Be an integral part of the team by acting as a brand ambassador to existing customers
- Employ company procedures to escalate concerns regarding software in order to trouble shoot and resolve obstacles
- Remain well-informed of product developments and knowledgeable of updates within the field
Job Requirements:
- MSEE Degree
- Strong wireless telecommunications background
- 3+ years previous experience providing RF planning & optimization software product and tool support, to existing customers / end users (Tool examples Atoll, iBwave, Asset or Planet).
- Excellent customer service skills, quick learner, self-motivated, attention to detail and exceptional analytical problem-solving skills are preferred.
- Ability to travel occasionally to provide on-site support/training.
- Ability to perform shift work on a rotational basis (between 7am and 7pm Monday-Friday).
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.