Posted: 08/25/2026 Employment Type: Contract Job Number: 32279 Job Location: Onsite Industry: COMM - Communications Equipment

Job Description

Job Title: Program Manager - Business PMO

Position Description: Protingent Staffing has an exciting contract Program Manager - Business PMO with our client located in Santa Clara, CA.

Job Description:

We are seeking a skilled Program Manager to join the Business PMO team.
This role owns delivery across planning, design, testing, cutover, and hypercare —ensuring the business can focus on making the right decisions while execution, coordination, and governance are handled with rigor.
This role will report directly to the Director, Mercury Business PMO, and will partner closely with Supply Chain, Order-to-Cash functional leaders, business stakeholders, IT, and PMO teams to ensure readiness, execution discipline, and stakeholder alignment throughout the transformation.
The ideal candidate is a structured and detail-oriented Program Manager with experience leading large-scale ERP implementations across end-to-end Supply Chain, including Order-to-Cash processes.
They understand the dependencies across business functions—from demand planning through customer invoicing—and have a demonstrated ability to program manage complex enterprise transformations by coordinating cross-functional teams, managing risks and dependencies, aligning business and IT stakeholders, and driving business validation through successful program execution.

Job Responsibilities:

Facilitate the end-to-end lifecycle of interrelated projects within programs, and ensure projects are delivered on time and within scope: define project objective, scope, and resource requirements; establish timelines and milestones with gantt charts; manage dependencies and minimize risks; identify and assist in the resolution of conflicts within and between projects; oversee project budgets and resource allocation; and develop methods to monitor project or area progress
Build, drive, & enforce project management governance, processes, project plans, schedules, and templates for cross-functional, transformational projects supporting various organizations that include but are not limited to: IT, Sales, Channel, Marketing, Product Management, and more
Ensure program documentation and executive updates are delivered consistently, including taking meeting minutes and communicating project updates to project team members, stakeholders, steering committee members, and C-level executives
Define and enforce SIT/UAT governance, including ownership of test scripts, test data, defect triage, retesting, and go/no-go criteria. Working alongside vendors to validate complete fixes and regression testing before business retesting begins. Drive governance for cutover planning and execution, including runbooks, sequencing, and escalation during go-live.
Provide project management metrics and actionable solutions to help guide leadership decision-making and program prioritization
Research, analyze, and recommend solutions and best practices, influencing decisions by providing clear insights and structured options
Work with business stakeholders to identify objectives, KPIs, and key metrics of success to measure project/program progress
Review and analyze business requirement documents and shepherd the process of clarifying business outcomes with IT’s solutioning plans
Proven ability to communicate technical concepts and business impact to team members and leadership in a manner that is readily understandable and actionable
Manage and solve scope creep, dependencies, change management, and interventions to ensure project goals are achieved
Debrief at the end of each project or program launch and incorporate feedback into Lessons Learned
Partner with cross-functional teams from a resourcing and SME stand point, as well as bridge the gaps and silos for cross-functional workstreams.

Job Qualifications:

3-5+ years of experience in program/project management, with preferred experience leading Supply Chain and Order-to-Cash functions through SAP IBP and SAP S/4HANA ERP implementations.
Preferred completed Bachelor's degree
Proven ability to drive multi phase projects end to end (Plan/Build/SIT/UAT/Cutover/Hypercare).
Has built and run SIT/UAT strategies, defect triage, regression planning, and cutover runbooks for ERP go lives.
Hands-on with JIRA, structured RAID logs, and collaborative tooling (GDrive, Sheets, Slack/Zoom) in an agile/iterative delivery model.
Highly analytical, execution-focused, and detail-oriented, with ability to manage competing priorities under tight deadlines.
Strong organizational, facilitation, and communication skills with ability to engage stakeholders at multiple levels.
Project Management certification (PMP, CAPM) preferred.
Familiarity with Agile/Scrum practices and change management principles is a plus.

Job Details:

Job Type: Contract
Pay Range: $75-$82/hr.
Location: Santa Clara, CA (Onsite)

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.

Meet Your Recruiter

Arpita Khuntia

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