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Organizational Change Manager
2555 Augustine Dr Santa Clara, CA 95054 US
Job Description
Position Description: Protingent Staffing has an exciting contract opportunity for Organizational Change Manager with our client located in Santa Clara, CA.
Job Description:
- Seeking an experienced Change Management Contractor to lead, develop, and implement change management strategies for our upcoming initiatives, including organizational restructuring /coverage models, process changes, and system implementations/technology integrations.
- This person should bring a proven track record in change management, strong communication skills, and the ability to collaborate effectively with cross-functional teams in a fast-paced, B2B technology environment.
Job Responsibilities:
- Change Strategy Development:
- Partner with cLOB leadership to define and implement the change management strategy and approach for key projects
- Identify key stakeholders and assess the potential impact of change on various teams, business units, and partners / customers
- Develop a tailored change management plan that includes communication, training, and support strategies
- Stakeholder Engagement:
- Lead stakeholder assessments to understand potential risks, concerns, and resistance to change
- Conduct workshops, focus groups, and interviews to gather input from affected teams and address concerns
- Serve as the liaison between project teams and leadership to ensure alignment and facilitate smooth transitions
- Communication and Training:
- Develop and deliver effective communication materials (e.g., emails, presentations, newsletters) that keep stakeholders informed and engaged
- Create and execute training plans to ensure that all employees are equipped to use new systems or processes effectively
- Foster adoption by ensuring continuous feedback loops, offering support resources, and monitoring progress
- Impact Analysis & Risk Mitigation:
- Assess organizational readiness and identify potential risks or barriers to adoption
- Develop mitigation strategies for resistance and communicate them effectively across the organization
- Measure and report on change management success metrics, such as employee engagement, user adoption, and productivity improvements
- Support and Sustainability:
- Provide ongoing support and guidance post-transformation to ensure sustained adoption and integration of new technologies
- Identify opportunities for improvement and refine the change management strategy as needed
- Coach and mentor leaders and managers on best practices for managing change within their teams
- Change Management Plan:
- A comprehensive document outlining the overall change strategy, key milestones, timelines, resource allocation, and roles and responsibilities
- The plan also includes risk management strategies, communication approaches, and metrics for success
- Stakeholder Analysis and Engagement Plan:
- A report or matrix that identifies key stakeholders, analyzes their interests, and recommends tailored engagement strategies for each group
- Includes action plans for addressing concerns and overcoming resistance (e.g., understanding causes, assessing impact, tracking progress and converting resistors into advocates)
- Communication Plan & Materials:
- A detailed communication plan that includes the timing, frequency, and channels for delivering messages to different stakeholder groups
- Examples include email templates, townhall agendas, presentations, FAQs, newsletters, and intranet posts
- Training Plan and Materials [in partnership with enablement]:
- A training plan that outlines learning objectives, training formats (e.g., classroom, online), schedules, and materials for key personas (inc. management)
- Delivery materials that may include presentations, user manuals, quick-reference guides, e-learning modules, toolkits, etc.
- Feedback and Evaluation Reports:
- Surveys and focus group results that capture feedback from employees, leadership, and other stakeholders (e.g., customers / partners)
- Reports on key metrics such as adoption rates, sentiment, lessons learned, change effectiveness, and areas for continuous improvement
- Change Management Frameworks:
- Prosci ADKAR Model
- Kotter’s 8-Step Change Model
- Lewin’s Change Management Model
- Project Management Tools:
- MS Project / G-Suite
- Smartsheets
- Jira
- Trello
- Communication Platforms:
- Microsoft Teams / Slack
- Intranet
- Email Campaigns
- Survey Tools:
- SurveyMonkey
- Google Forms
- Qualtrics
- Data Analytics & Reporting Tools:
- Microsoft Power BI / Tableau
- Excel / G-Sheets.
Job Qualifications:
- 5-7+ years of experience in change management, with a strong focus in B2B technology environments, organizational transformations, software implementations, or digital transformation projects
- Proven track record in successfully leading organizational change initiatives and driving adoption of new technologies, systems, or processes.
- Experience working with cross-functional teams, including Sales, Finance, IT, operations, HR, and leadership.
- Bachelor’s degree in business, IT, Organizational Development, or a related field
- Certifications in Change Management (e.g., Prosci, ACMP) are a plus
- Strong understanding of change management principles, methodologies, and tools
- Exceptional communication, presentation, and interpersonal skills
- Ability to influence and engage stakeholders at all levels of the organization
- High attention to detail and ability to manage multiple priorities in a dynamic environment
- Proficiency in G-Suite, project management tools, and change management software.
Job Details:
- Job Type: Contract
- Pay Range: $65-$70 an hour.
- Location: Santa Clara, CA (Onsite).
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
Meet Your Recruiter
Kalyan Krishna
I have been working in technical recruiting since 2011 and specialize in talent acquisition. My recruiting style highlights company culture and builds pipelines of quality candidates. I can help you maintain motivation until you reach your goals, and my philosophy is “don’t be afraid to start over”. I love recruiting because I like to meet and interact with exciting people. Recruiting allows me to get to know hundreds of outstanding clients and strive to leave a lasting impression on them. I love baking and gardening in my free time, and I respect women. Reach out to me to get started now!
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