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Organizational Change Manager

Santa Clara, CA 95054

Posted: 04/29/2025 Employment Type: Contract Job Number: 30450 Job Location: Industry: COMM - Communications Equipment

Job Description

Job Title: Organizational Change Manager

Position Description: Protingent Staffing has an exciting contract opportunity for Organizational Change Manager with our client located in Santa Clara, CA.

Job Description:
  • Seeking an experienced Change Management Contractor to lead, develop, and implement change management strategies for our upcoming initiatives, including organizational restructuring /coverage models, process changes, and system implementations/technology integrations.
  • This person should bring a proven track record in change management, strong communication skills, and the ability to collaborate effectively with cross-functional teams in a fast-paced, B2B technology environment.

Job Responsibilities:
  • Change Strategy Development:
    • Partner with cLOB leadership to define and implement the change management strategy and approach for key projects
    • Identify key stakeholders and assess the potential impact of change on various teams, business units, and partners / customers
    • Develop a tailored change management plan that includes communication, training, and support strategies
  • Stakeholder Engagement:
    • Lead stakeholder assessments to understand potential risks, concerns, and resistance to change
    • Conduct workshops, focus groups, and interviews to gather input from affected teams and address concerns
    • Serve as the liaison between project teams and leadership to ensure alignment and facilitate smooth transitions
  • Communication and Training:
    • Develop and deliver effective communication materials (e.g., emails, presentations, newsletters) that keep stakeholders informed and engaged
    • Create and execute training plans to ensure that all employees are equipped to use new systems or processes effectively
    • Foster adoption by ensuring continuous feedback loops, offering support resources, and monitoring progress
  • Impact Analysis & Risk Mitigation:
    • Assess organizational readiness and identify potential risks or barriers to adoption
    • Develop mitigation strategies for resistance and communicate them effectively across the organization
    • Measure and report on change management success metrics, such as employee engagement, user adoption, and productivity improvements
  • Support and Sustainability:
    • Provide ongoing support and guidance post-transformation to ensure sustained adoption and integration of new technologies
    • Identify opportunities for improvement and refine the change management strategy as needed
    • Coach and mentor leaders and managers on best practices for managing change within their teams
  • Change Management Plan:
    • A comprehensive document outlining the overall change strategy, key milestones, timelines, resource allocation, and roles and responsibilities
    • The plan also includes risk management strategies, communication approaches, and metrics for success
  • Stakeholder Analysis and Engagement Plan:
    • A report or matrix that identifies key stakeholders, analyzes their interests, and recommends tailored engagement strategies for each group
    • Includes action plans for addressing concerns and overcoming resistance (e.g., understanding causes, assessing impact, tracking progress and converting resistors into advocates)
  • Communication Plan & Materials:
    • A detailed communication plan that includes the timing, frequency, and channels for delivering messages to different stakeholder groups
    • Examples include email templates, townhall agendas, presentations, FAQs, newsletters, and intranet posts
  • Training Plan and Materials [in partnership with enablement]:
    • A training plan that outlines learning objectives, training formats (e.g., classroom, online), schedules, and materials for key personas (inc. management)
    • Delivery materials that may include presentations, user manuals, quick-reference guides, e-learning modules, toolkits, etc.
  • Feedback and Evaluation Reports:
    • Surveys and focus group results that capture feedback from employees, leadership, and other stakeholders (e.g., customers / partners)
    • Reports on key metrics such as adoption rates, sentiment, lessons learned,  change effectiveness, and areas for continuous improvement
  • Change Management Frameworks:
    • Prosci ADKAR Model
    • Kotter’s 8-Step Change Model
    • Lewin’s Change Management Model
  • Project Management Tools:
    • MS Project / G-Suite
    • Smartsheets
    • Jira
    • Trello
  • Communication Platforms:
    • Microsoft Teams / Slack
    • Intranet
    • Email Campaigns
  • Survey Tools:
    • SurveyMonkey
    • Google Forms
    • Qualtrics
  • Data Analytics & Reporting Tools:
    • Microsoft Power BI / Tableau
    • Excel / G-Sheets.

Job Qualifications:
  • 5-7+ years of experience in change management, with a strong focus in B2B technology environments, organizational transformations, software implementations, or digital transformation projects
  • Proven track record in successfully leading organizational change initiatives and driving adoption of new technologies, systems, or processes.
  • Experience working with cross-functional teams, including Sales, Finance, IT, operations, HR, and leadership.
  • Bachelor’s degree in business, IT, Organizational Development, or a related field
  • Certifications in Change Management (e.g., Prosci, ACMP) are a plus
  • Strong understanding of change management principles, methodologies, and tools
  • Exceptional communication, presentation, and interpersonal skills
  • Ability to influence and engage stakeholders at all levels of the organization
  • High attention to detail and ability to manage multiple priorities in a dynamic environment
  • Proficiency in G-Suite, project management tools, and change management software.

Job Details:
  • Job Type: Contract
  • Pay Range: $65-$70 an hour.
  • Location: Santa Clara, CA (Onsite).

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Meet Your Recruiter

Kalyan Krishna

I have been working in technical recruiting since 2011 and specialize in talent acquisition. My recruiting style highlights company culture and builds pipelines of quality candidates. I can help you maintain motivation until you reach your goals, and my philosophy is “don’t be afraid to start over”. I love recruiting because I like to meet and interact with exciting people. Recruiting allows me to get to know hundreds of outstanding clients and strive to leave a lasting impression on them. I love baking and gardening in my free time, and I respect women. Reach out to me to get started now! 

 

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About Santa Clara, CA

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Santa Clara, California. Located in the heart of Silicon Valley, this region offers unparalleled growth opportunities in tech, innovation, and beyond. With attractions like Levi's Stadium, the Santa Clara Convention Center, and the nearby California's Great America theme park, there's always something exciting to do. Indulge in the diverse culinary scene, catch a show at the Triton Museum of Art or the historic Santa Clara Theatre, or cheer for the San Francisco 49ers at Levi's Stadium. Discover why Santa Clara is the perfect place to elevate your career and enjoy a rich blend of culture and charm!