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Infrastructure Design Technician

Charlotte, NC 28203

Posted: 06/17/2024 Employment Type: Contract Industry: Core Technologies - Contract Job Number: 29069

Job Description

Position Title:  Infrastructure Design Technician

Position Description: Protingent Staffing has an exciting contract Infrastructure Design Technician opportunity with our client in Charlotte, NC.

Job Responsibilities:
  • Internal network order fulfillment and designing circuit paths within the network.
  • Accountable for producing an accurate design layout record that demonstrates an understanding of the network, and documentation to support network failures and maintenance activity.
  • Designs/Redesigns Layer 1 circuit layout records in TIRKS database to accurately reflect the network build including DWDM, SONET, TDM, Ethernet and IP across the Network.
  • Resolve any inventory discrepancies in accordance with the EIRG/FIRG database and job aides.
  • Collaborate with Planning and Engineering to build and provision equipment and infrastructure circuits that support our customer need.
  • Understand the fiber cable configurations in relations to above solutions.
  • Maintain and Support Network Infrastructure records in all applicable applications.
  • Demonstrate ability to efficiently and accurately design and process internal network orders.
  • Process orders according to SLAs. On time performance and quality standards.
  • Manage the assigned queue demonstrating strong time management skills and commitment to customer excellence.
  • Knowledgeable and proficient in complex provisioning requirements, technologies, and delivery.
  • Working knowledge of equipment elements and solutions across switched and special access, Optical Ethernet solutions, local loop and long-haul transport in the telephony network, Access and provision DACS cross connects.
  • Provide technical support to internal and external customers for engineering, installation and testing as required for the successful completion of all network orders.
  • Perform project-based duties based on organizational grown demands.

Job Qualifications:
  • Knowledge of optical networking equipment such as Ciena, Fujitsu, Alcatel/Lucent.
  • Knowledge of telecommunications inventory systems such as TIRKS, OMNIvue, WMS, WFMT, BOSS
  • Knowledge of inside plant fiber optic structured wiring design, construction, and operations.
  • Able to demonstrate teamwork, and strong problem-solving and analytical skills
  • Self-Motivated and works independently to achieve KPI expectations.
  • Able to follow established procedures to fulfill order requirements accurately and efficiently.
  • Exhibit continual learning and development by improving job skills through on-the-job training and all available learning pathways
  • Robust technical understanding of voice, data, ethernet products and related equipment, as well as keeping up with new products or product changes and procedures/design consumption rules
  • Expert understanding of design, including both on net and offnet routing requirements
  • Ability to work in multiple design systems both legacy and next generation
  • Ability to quickly evaluate challenges and make recommendation for remediation
  • Attention to detail to ensure entrance and exit criteria met in accordance with the Customer expectation
Preferred Qualifications:
  • Previous experience designing infrastructure circuits in a telecommunications network

Job Details:
  • Contract Position
  • Locations: Location: Charlotte, NC (Fully Remote okay)
  • Pay Range: $37-$42/hr
  • ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C. § 1324b(a) (1), (3) is required.

About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Benefits Package: Protingent offers competitive salaries, 2 insurance plans (100% paid for employee only - HDHP plan, and a buy-up POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

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About Charlotte, NC

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