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IT Support Helpdesk Technician

Kent, WA 98058

Posted: 01/02/2019 Employment Type: Contract To Hire Industry: Software Job Number: 19251

Position Title: Helpdesk Technician

Position Description: Protingent has an opportunity for a Helpdesk Technician in Kent, WA.

Job Qualifications:                                                                           
  • Minimum of an A.S. degree in information technology or equivalent
  • 2-3 years of experience working in information technology helpdesk, basic hardware or software troubleshooting, and being in a customer facing position
  • Experience with Windows: Windows 7 and Windows 10; Microsoft Office: Outlook, Project, and Visio; Adobe products; Antivirus, Disk Encryption, and VPN applications
  • Customer service-oriented attitude to support and instruct computer users, most of whom have extensive science and engineering backgrounds, and require efficient resolution of complex problems
  • Knowledge of system imaging technologies, such as Windows Deployment Services and Microsoft SCCM
  • Able to quickly adapt to fast changing priorities and deadlines

About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.

Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

Will Lorenson

My recruiting style is to be up front and honest. I will always keep candidates in the loop if I have or gain any information that can help out. I love recruiting because I love helping people. I know that finding that next job can be a very stressful and sometimes difficult time. I work hard to make sure that my candidates have a positive experience and do my best to work with you through the process.

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