IT Services System Administrator
525 Market St San Francisco, CA 94105
Position Title: IT Services System Administrator
Position Description: Protingent Staffing has an exciting contract opportunity with our client in San Francisco, California.
- User Administration & Management
- Level 1 & 2 application support and Troubleshooting
- Some System / Workflow Configurations
- Integrations Support & Monitoring
- Platform Maintenance such as plug-ins, upgrades, patching etc.
- Experience a System Administrator supporting ServiceNow and / or Atlassian tools (specifically JIRA / Confluence) at an enterprise level company
- Ability to create and off-board users, perform manual provisioning, report licensed users and troubleshoot any Tier 1/Tier 2 issues for ServiceNow & JIRA / Confluence
- Experience performing root cause analysis for any trends within enterprise applications
- Ability to create basic workflows, Jira/ServiceNow boards, templates for wiki spaces and configure workflows
- Has a basic level of understanding of scripting
- Experience supporting Service Now, Jira, and / or, Confluence as an IT Systems Administrator
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.