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Helpdesk Technician

Bellevue, WA 98008

Posted: 09/05/2023 Employment Type: Contract Industry: Core Technologies - Contract Job Number: 27742

Job Description

Position Title: Helpdesk Technician
Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity.
Job Responsibilities:
  • Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
  • Active Directory Account maintenance
  • Managing access to internal and external collaboration spaces
  • PC Lifecycle Management
  • Conference Room Support
  • Inventory Receiving, & Tracking
  • Fulfil software requests
  • Printer management
  • Business travel support
  • Demonstrate and assist with remote access to company resources
  • Support users at remote sites and Everett Lab 
  • Assisting with onboarded as assigned

Job Qualifications:
  • Communicate openly and display respect and a desire to foster teamwork.
  • Able to quickly learn and implement new concepts
  • Calm in stressful situations and able to think through those situations to find the best outcome
  • Customer service ability and interpersonal skills
  • Organizational skills
  • Proactive on finding areas within our process that can be improved and making these suggestions to the team
  • Highly adaptable with problem solving

Job Details:
  • Contract 
  • Pay Rate Range: $30-$34/h
  • ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C. § 1324b(a) (1), (3) is required.

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Meet Your Recruiter

Rachel Wienckoski

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