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Helpdesk Technician

Bellevue, WA 98008

Posted: 05/28/2024 Employment Type: Contract Industry: Core Technologies - Contract Job Number: 28932

Job Description

Position Title: Helpdesk Technician 
Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity.
Job Responsibilities:
  • Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
  • Active Directory Account maintenance
  • Managing access to internal and external collaboration spaces
  • PC Lifecycle Management
  • Conference Room Support
  • Inventory Receiving, & Tracking
  • Fulfil software requests
  • Printer management
  • Business travel support
  • Demonstrate and assist with remote access to company resources
  • Support users at remote sites and lab 
  • Assisting with onboarded as assigned
Job Qualifications:
  • Communicate openly and display respect and a desire to foster teamwork.
  • Able to quickly learn and implement new concepts.
  • Calm in stressful situations and able to think through those situations to find the best outcome.
  • Customer service ability and interpersonal skills.
  • Organizational skills.
  • Proactive on finding areas within our process that can be improved and making these suggestions to the team.
  • Highly adaptable with problem solving.
  • The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect, and a desire to foster teamwork.
  • Actual position starting level and title will be determined based on assessment of qualifications.
Job Details:
  • Contract 
  • Pay Rate Range: $30-36/h DOE
  • ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C. § 1324b(a) (1), (3) is required.

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates

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About Bellevue, WA

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