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Core Technologies - Contract

Ready to take your career to the next level in Core Technologies - Contract roles? Dive into the dynamic world of tech where innovation meets impact. This industry offers unparalleled growth opportunities, the chance to work on cutting-edge projects that shape our future, and the satisfaction of solving complex challenges. Join us in shaping the digital landscape and be part of something extraordinary. Explore our job listings today and take the first step towards a fulfilling career in Core Technologies.

Helpdesk Technician

Bellevue, WA 98008

Posted: 02/20/2024 Employment Type: Contract Industry: Core Technologies - Contract Job Number: 28399

Job Description

Position Title: Helpdesk Technician
Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity.
Job Responsibilities:
  •  Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
  • Active Directory Account maintenance
  • Managing access to internal and external collaboration spaces
  • PC Lifecycle Management
  • Conference Room Support
  • Inventory Receiving, & Tracking
  • Fulfil software requests
  • Printer management
  • Business travel support
  • Demonstrate and assist with remote access to company resources
  • Support users at remote sites and Everett Lab 
  • Assisting with onboarded as assigned
Job Qualifications:
  • Communicate openly and display respect and a desire to foster teamwork.
  • Able to quickly learn and implement new concepts
  • Calm in stressful situations and able to think through those situations to find the best outcome
  • Customer service ability and interpersonal skills
  • Organizational skills
  • Proactive on finding areas within our process that can be improved and making these suggestions to the team
  • Highly adaptable with problem solving
  • The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect, and a desire to foster teamwork
  • Actual position starting level and title will be determined based on assessment of qualifications.
Areas for development include:
  • Supporting customers and clients both in person and remotely
  • Rapid deployment imaging technologies MDT and SCCM
  • Windows 10 in a domain-managed environment
  • A general understanding of DHCP, DNS, and TCP/IP, and wireless networking, as well as how to troubleshoot them
  • A general understanding of modern Information Security principles and practices
  • Experience with a commercial ticketing system JIRA
  • An understanding of desktop and laptop hardware
Job Details:
  • Contract 
  • Pay Rate Range: $30-36/h DOE
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Meet Your Recruiter

Laura Duarte

I have worked in Technical staffing for over 17 years in the Pacific NW primarily, and Nationally. My specialty is finding candidates for contract, contract to hire and direct hire jobs in Technical & Engineering fields for some of the greatest Hardware & Software product development companies around. I listen to what you are looking for and will ensure your resume looks great.  I am honest and communicative throughout the hiring process. I am passionate about putting our Veterans back to work, and helping underrepresented people get into STEM careers.


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