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Protingent
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Helpdesk Technician 1
15800 Northup Way Bellevue, WA 98008 US
Posted: 02/07/2023
2023-02-07
2023-04-24
Employment Type:
Contract
Industry: Core Technologies - Contract
Job Number: 26802
Job Description
Position Title: Helpdesk Technician 1
Position Description: Protingent Staffing has an exciting contract Helpdesk Technician 1 opportunity with our client located in Bellevue, Washington.
Job Responsibilities:
Job Qualifications:
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.
Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.
Position Description: Protingent Staffing has an exciting contract Helpdesk Technician 1 opportunity with our client located in Bellevue, Washington.
Job Responsibilities:
- Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
- Active Directory Account maintenance
- Managing access to internal and external collaboration spaces
- PC Lifecycle Management
- Conference Room Support
- Inventory Receiving, & Tracking
- Fulfil software requests
- Printer management
- Business travel support
- Demonstrate and assist with remote access to company resources
- Support users at remote sites and local Lab
- Assisting with onboarded as assigned
Job Qualifications:
- Communicate openly and display respect and a desire to foster teamwork.
- Able to quickly learn and implement new concepts
- Calm in stressful situations and able to think through those situations to find the best outcome
- Customer service ability and interpersonal skills
- Organizational skills
- Proactive on finding areas within our process that can be improved and making these suggestions to the team
- Highly adaptable with problem solving
- The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect, and a desire to foster teamwork
- Actual position starting level and title will be determined based on assessment of qualifications.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.
Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.