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Employee Experience & Success Analyst
1090 Kifer Road Sunnyvale, CA 94086 US
Job Description
Position Description: Protingent Staffing has an exciting contract opportunity for Employee Experience & Success Analyst with our client located in Sunnyvale, CA.
Job Description:
- Employee Experience & Success Analyst is responsible for helping users use the right tools for the best collaboration outcome.
- This role seeks opportunities for collaboration success focused on developing training and adoption strategies for collaboration tools.
- This role will work closely with IT partners and business departments to understand the effectiveness of tools for continuous improvement purposes.
Job Responsibilities:
- Apply user centered design principles to support core business activities focused on improving user experience
- Identify opportunities to elicit user feedback to determine potential improvements
- Presentation of user feedback and recommendations to key stakeholders
- Assist in the deployment of employee success framework that includes training and adoption of collaboration tools
- Assist in the development of multi-channel communications campaigns to drive technology adoption
- Assist in the creation of the centralized repository of technology enablement resources (videos, how-to, quick-start guides, etc.)
- Co- Facilitate enablement and awareness events (Ask the Expert, Immersion Experiences, webinars, lunch and learns, focus groups etc.)
- Identify opportunities to improve internal processes and work efficiency
- Participate in employee onboarding to highlight available resources and raise awareness of digital workplace technologies.
Job Qualifications:
- Excellent interpersonal and collaboration skills
- Ability to communicate effectively (written, oral)
- Strong analytical skills
- Knowledge of user experience design principles
- Deep desire to learn and acquire new skills
- Strong ability to work well in a cross functional team environment
- Self – motivated, curious, and comfortable with ambiguous challenges
- Strong facilitation and presentation skills
- B.S. or M.S. in Computer Science/Business or related area is desired.
Job Details:
- Job Type: Contract
- Pay range: $55-$62/hr.
- Location: Sunnyvale, CA (Onsite).
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
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