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Customer Service Representative

Redmond, WA 98052

Posted: 02/20/2023 Employment Type: Contract Industry: VMS Job Number: 26856

Job Description

Position Title: Customer Service Representative
Position Description: Protingent Staffing has an exciting contract Customer Service Representative opportunity with our client located in Cary, IL. 
Job Responsibilities:
  • Promptly and professionally respond to inbound customer calls and inquiries 
  • Process customer POs accurately and efficiently 
  • Support sales and marketing for new product launches
  • Process customer complaints in accordance with federal regulations
  • Work directly with logistics for tracking and expediting orders
  • Identify cost effective transportation options for customers
  • Learn and communicate specific product features and benefits
  • Become knowledgeable of medical distribution sales model

Job Qualifications:
  •  In-office customer service experience
  •  Bachelors degree in marketing, business, communications or related field
  •  2 years experience in a professional service related industry
  • Communicate professionally and effectively both written and verbally 

Job Details:
  • Contract
  • Pay Rate: $22
Benefits Package: Protingent offers competitive salaries, 2 insurance plans (100% paid for employee only -HDHP plan, and a buy up POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Meet Your Recruiter

Jeff Morgante

I have an ability to connect with engineers easily, with an engineering background myself, I can relate and communicate using the same language. I have been working in Technical staffing at Protingent since 2011. I have two dogs, Kaleb & Kayce and two cats, Mika and Shiloh. I am originally from upstate New York, but love living in the Pacific Northwest! I have a passion for cars, old and new.

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