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Helpdesk Technician (3)
15800 Northup Way Bellevue, WA 98008 US
Job Description
Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity.
Job Responsibilities:
- Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
- Active Directory Account maintenance
- Managing access to internal and external collaboration spaces
- PC Lifecycle Management
- Inventory Receiving, & Tracking
- Fulfil software requests
- Business travel support
- Demonstrate and assist with remote access to Company resources
- Support users at Bellevue and Everett location.
- Assisting with onboarding as assigned
Job Qualifications:
- Communicate openly and display respect and a desire to foster teamwork.
- Able to quickly learn and implement new concepts
- Calm in stressful situations and able to think through those situations to find the best outcome
- Customer service ability and interpersonal skills
- Organizational skills
- Proactive on finding areas within our process that can be improved and making these suggestions to the team
- Highly adaptable with problem solving
- The successful candidate will possess a high degree of trust and integrity.
- Actual position starting level and title will be determined based on assessment of qualifications.
- Travel Required: 0-5%.
Job Details:
- Job Type: Contract
- Pay Rate Range: $21-35/hr (Pay rates are approved based on candidate location, education, and experience.)
- Location: Bellevue/Everett, WA.
- Export control regulations require candidates to be a U.S. Citizen, U.S. Legal Permanent Resident, or of a protected person status
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
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About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
Meet Your Recruiter
Anna Bauer
I have been in technical staffing since 2020, joining Protingent in 2024. I specialize in Aerospace and Emerging Technology.
My work is about connecting talented individuals with exciting job opportunities that match their skills and ignite their enthusiasm. What makes me different? I believe in a personal approach. I take the time to get to know the people I work with, understanding their goals and what they seek in their next role. Every job match is about meeting requirements and fulfilling career aspirations.
Looking beyond immediate needs to hire candidates who show potential for growth and advancement within the company while ensuring a positive experience for candidates throughout the recruiting process to attract top talent and maintain a good reputation. I love recruiting because it allows me to impact people’s lives positively.
I want candidates to know three things about myself: Firstly, I'm deeply passionate about fostering a culture of empathy and collaboration. In my career, I have found immense fulfillment in understanding others' perspectives and supporting team members through challenges. Beyond work, I cherish spending time outdoors, hiking in the mountains, or kayaking on a peaceful lake. Nature fuels my creativity and provides a grounding balance to my professional life. Additionally, I strongly believe in the importance of routines for maintaining productivity and well-being. Establishing daily habits helps me stay organized and focused, whether diving into a complex project or enjoying downtime with family and friends.