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Protingent
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Collaboration Engineer
1388 Kifer Road Sunnyvale, CA 95051 US
Posted: 08/07/2024
2024-08-07
2024-10-16
Employment Type:
Contract
Department: VMS
Job Number: 29343
Industry: MDEV - Medical Device
Job Description
Position Title: Collaboration Engineer
Position Description: Protingent Staffing has an exciting contract opportunity for Collaboration Engineer with our client located in Sunnyvale, CA.
Project Description: This role in the Digital Workplace team will be primarily focused as a Collaboration solutions expert securing and configuring our O365 and Box environments. You will be a core member of the team and work collaboratively with the broader collaboration team as well as cross functional teams.
Job Responsibilities:
• Support for our O365 (SharePoint, OneDrive, etc.) and Box environments with knowledge of advanced configurations settings at the enterprise level and security best practices
• Provides tier III support for trouble resolution of Intranet, SharePoint, Zoom, Slack, MS Teams, Mural, Box, O365 to supplement the program's operations team.
• Play a critical role in building and sustaining business partner relationships while driving the adoption of the collaboration products and platform
• Engage with business stakeholders to understand requirements, integrating business knowledge with technical solutions
• Engage with technical staff to contribute to the technical strategy and design to meet business needs
• Create technical documentation for the support teams and customers.
• Proactively research and evaluate tools and technologies, as appropriate, to the collaboration environment.
Job Qualifications:
• Strong working knowledge of Microsoft O365 applications like SharePoint, OneDrive and other cloud solutions
• Proven success in implementing and supporting Microsoft cloud-based solutions, with a preference for experience in Microsoft 365 Copilot and content migrations.
• Excellent verbal and written communication skills, with the ability to analyze and resolve complex issues in collaboration with teams.
• Admin experience managing & supporting Box enterprise environments in following areas: user account management, reports generation, integration of 3rd party applications, security & permissions
• Extensive experience troubleshooting, support & ticket analysis using the ServiceNow platform
• Ability to lead project implementations with responsibility of architecture designs and solution strategy
• Ability to effectively present product and/or solution information to both a technical and non-technical audience.
• Bachelor's degree in Computer Science, Computer Engineering or related field, or the equivalent combination of education and related experience.
• Broad experience in eliciting requirements and communicating clearly with non-technical individuals, development teams, and other ancillary project members
• Ability to work independently
• Proficiency in authoring, editing, and presenting technical documents.
Job Details:
• Contract: 6 months
• Pay Rate: $60-68 / hr
• Location: Sunnyvale, CA (Hybrid – 3 days office).
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
Position Description: Protingent Staffing has an exciting contract opportunity for Collaboration Engineer with our client located in Sunnyvale, CA.
Project Description: This role in the Digital Workplace team will be primarily focused as a Collaboration solutions expert securing and configuring our O365 and Box environments. You will be a core member of the team and work collaboratively with the broader collaboration team as well as cross functional teams.
Job Responsibilities:
• Support for our O365 (SharePoint, OneDrive, etc.) and Box environments with knowledge of advanced configurations settings at the enterprise level and security best practices
• Provides tier III support for trouble resolution of Intranet, SharePoint, Zoom, Slack, MS Teams, Mural, Box, O365 to supplement the program's operations team.
• Play a critical role in building and sustaining business partner relationships while driving the adoption of the collaboration products and platform
• Engage with business stakeholders to understand requirements, integrating business knowledge with technical solutions
• Engage with technical staff to contribute to the technical strategy and design to meet business needs
• Create technical documentation for the support teams and customers.
• Proactively research and evaluate tools and technologies, as appropriate, to the collaboration environment.
Job Qualifications:
• Strong working knowledge of Microsoft O365 applications like SharePoint, OneDrive and other cloud solutions
• Proven success in implementing and supporting Microsoft cloud-based solutions, with a preference for experience in Microsoft 365 Copilot and content migrations.
• Excellent verbal and written communication skills, with the ability to analyze and resolve complex issues in collaboration with teams.
• Admin experience managing & supporting Box enterprise environments in following areas: user account management, reports generation, integration of 3rd party applications, security & permissions
• Extensive experience troubleshooting, support & ticket analysis using the ServiceNow platform
• Ability to lead project implementations with responsibility of architecture designs and solution strategy
• Ability to effectively present product and/or solution information to both a technical and non-technical audience.
• Bachelor's degree in Computer Science, Computer Engineering or related field, or the equivalent combination of education and related experience.
• Broad experience in eliciting requirements and communicating clearly with non-technical individuals, development teams, and other ancillary project members
• Ability to work independently
• Proficiency in authoring, editing, and presenting technical documents.
Job Details:
• Contract: 6 months
• Pay Rate: $60-68 / hr
• Location: Sunnyvale, CA (Hybrid – 3 days office).
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
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