6230 Stoneridge Mall Rd. Pleasanton, CA 94588
Position Title: Cloud Engineer
Position Description: Protingent Staffing has an exciting contract opportunity with our client in Pleasanton, California.
- Support the VMware platform and services across the globe and ensure consistent availability
- Be our dedicated watcher and communicator for our customer base
- Be an initial responder when requests are received
- Facilitate ticket creation and ticket assignment
- Ensure correct closure for requests
- Leverage existing automation to perform day to day duties
- Track and troubleshoot hardware/software issues with vendors
- Document, plan and execute changes according to proper change management processes
- Strong knowledge and significant experience with VMware vSphere
- Strong knowledge in Linux support and administration
- Experience working with vendors to troubleshoot issues
- Experience with Atlassian Jira and Confluence
- Excellent written and verbal skills
- Experience using Slack
- Possess 3+ years’ experience in a 24x7 production environment
- Knows systems every operation.
- Operations focus
- Look at systems problems and hardware fix
- Can watch slack channels and email group box, front line for these issues
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.