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Business Analyst - Delivery
Posted: 07/02/2026
Employment Type:
Contract
Job Number: 32065
Job Location: Onsite
Industry: COMM - Communications Equipment
Job Description
Job Title: Business Analyst - Delivery
Position Description: Protingent Staffing has an exciting contract Business Analyst – Delivery with our client located in Santa Clara, CA.
Job Responsibilities:
Job Qualifications:
Job Details:
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
Position Description: Protingent Staffing has an exciting contract Business Analyst – Delivery with our client located in Santa Clara, CA.
Job Responsibilities:
- Support the Delivery Workstream Lead throughout the SAP ERP implementation lifecycle.
- Document and maintain current-state and to-be business processes across:
- Fulfillment Operations
- Global Logistics
- Trade Compliance
- Returns and Reverse Logistics
- Gather, document, and validate business requirements from Business Process Owners (BPOs), Subject Matter Experts (SMEs), and key stakeholders.
- Support requirements workshops, process reviews, and solution validation sessions.
- Partner with SAP functional teams and business stakeholders to ensure requirements are accurately reflected in solution designs.
- Review proposed solutions and identify gaps, risks, or process impacts.
- Develop and maintain process flows, business scenarios, and testing artifacts.
- Coordinate and support User Acceptance Testing (UAT) activities, including:
- Test planning
- Test script development
- Test execution support
- Defect tracking and resolution using XRay in Jira
- Test status reporting
- Ensure all approved solution designs are thoroughly tested and validated prior to deployment.
- Maintain a strong understanding of Order-to-Fulfill processes, logistics operations, trade compliance requirements, and reverse logistics workflows.
- Perform data validation activities to ensure accuracy and completeness of migrated and converted data.
- Support master data validation and reconciliation efforts related to fulfillment, logistics, transportation, trade compliance, and returns processes.
- Track and manage action items, issues, risks, and dependencies within the Delivery workstream.
- Support business readiness activities, including process documentation, training support, and go-live preparation.
- Assist BPOs and SMEs as they adopt new processes and system capabilities introduced through the SAP implementation.
- Support deployment, hyper care, and post-go-live stabilization activities.
Job Qualifications:
- Bachelor's degree in Engineering, Supply Chain, Business, Logistics, Operations, or a related field.
- 3+ years of experience as a Business Analyst, Supply Chain Analyst, Functional Analyst, or similar role supporting supply chain execution processes or in IT.
- Business Process Documentation — As-is/to-be process mapping across fulfillment, logistics, trade compliance, and returns
- Requirements Gathering & Validation — Facilitating workshops and capturing needs from BPOs, SMEs, and stakeholders
- UAT Coordination — Test planning, script development, execution support, and defect tracking
- Jira / XRay — for defect tracking and test management
- SAP S/4HANA Knowledge — Familiarity with relevant modules in a fulfillment/logistics context
- Order-to-Fulfill (OTF) Process Expertise — Deep understanding of end-to-end supply chain execution
- Data Validation & Migration Support — Validating accuracy of migrated/converted data and master data reconciliation
- Gap Analysis & Risk Identification — Reviewing solutions and flagging process impacts or design gaps
- Stakeholder Facilitation & Communication — Working across IT, business teams, and external implementation partners
- Business Readiness & Go-Live Support — Hypercare, stabilization, training support, and deployment preparation.
Job Details:
- Job Type: Contract
- Pay Range: $90-$96 an hour.
- Location: Santa Clara, CA (Onsite).
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
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