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Atlassian Tools Administrator

San Jose, CA 95134

Posted: 07/24/2019 Employment Type: Contract Industry: Engineering Job Number: 20204

Position Title:  Atlassian Tools Administrator

Position Description:  Protingent Staffing has an exciting contract opportunity with our client in San Jose, California.

Job Requirements:
  • Configuration and maintenance of Jira, bitbucket, Confluence and other Atlassian Tools
  • Create and manage Jira components including project workflows, screen schemes, permission schemes and notification schemes in Jira
  • Support and troubleshoot Jira and Confluence
  • Create, manage, and support all administrative functions associated with the Atlassian product suite
  • Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
  • Create comprehensive JIRA workflows (with conditions, validators, and post functions), screen schemes, permission schemes, and notification schemes
  • Design & Manage complex Jira/Confluence queries, dashboards for operational/performance reporting metrics and reports based on departmental needs
  • Understand system architecture of upstream and downstream impacts when implementing solutions
  • Develop, test, and deploy integrations between Atlassian products and other internal systems
  • Maintain up-to-date knowledge of Atlassian products, administration best practices, and agile methodology best practices
  • Participate in the process for choosing external Atlassian partner
  • Conduct user-training and help-sessions for new features or implementations
  • Basic JQL Administration and query writing tasks
  • Migrating people/projects from other tools to JIRA/Confluence
  • Create and provide administration support for Confluence spaces
  • Manage accounts and groups for Confluence and JIRA projects
  • Support Confluence Space creation and basic configuration including Space administration including permissions
  • Audit accounts disabling those no longer in use
  • Monitor Confluence for operation, content, and security
  • Understand policies that apply to Confluence, JIRA and Github, disseminating them and participating in the creation/update of new policies
  • Coordinate testing new macros with users and application administrators
  • Coordinate with users for testing product updates before and after production release
  • Coordinate with users on simple JIRA project set up schemes and customization' s
  • Support JIRA in creating more complex schemes and customization' s
  • Manage a Jira Service Desk for Confluence and JIRA service requests
  • Act as the first point of contact for tickets for Confluence, JIRA and Github
  • Self-train on Confluence, JIRA and Github
  • Act as point of contact for onboarding new users and teams, and answering frequently asked questions
  • Manage associations (accounts) and answer frequently asked questions for Github (not Git)

Job Qualifications:
  • Must have strong knowledge and hands-on experience in configuring and troubleshooting of Atlassian suite of products especially JIRA, Confluence.
  • Must have experience with Github.
  • Minimum 3-5 years supporting Atlassian products

About Protingent:  Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

Nick Vella

In 9 years of recruiting my style can be described as being direct, detailed, persistent. I will provide you with all necessary info needed to make the best decision for yourself. Each of my candidates that I’m representing is my #1 priority. I work around the clock to move a process along, to search and network for other potential opportunities to pitch a candidate to. The entire recruiting cycle process is all about creating a smooth experience for both the candidate and client. I feel I do that by my attention to detail, organization and ability to communicate effectively with each individual candidate. On my time off, I love to cook for my wife and 2 kids and ran my first Triathlon this April in Napa.

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