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Account Manager

San Francisco, CA 94107

Posted: 09/18/2019 Employment Type: Contract To Hire Industry: Other Area(s) Job Number: 20464

Position Title:  Account Manager

Position Description:  Protingent Staffing has an exciting contract to hire opportunity with our client in San Francisco, California.

Job Requirements:
  • Lead and own an enterprise customer account, serving as the single point of contact across all work with the customer, maintaining relationships and keeping stakeholders engaged
  • Act as an advocate for the customer within our company, working to align use and configuration of our product with the customer’ s marketing priorities and needs
  • Manage a portfolio of projects for the assigned customer, ensuring coordination of shared resources, common activities, and other dependencies across projects
  • Maintain strong relationships with internal teams to ensure that customer’ s needs are advocated for and reflected in future releases and plans, partnering closely with Formation Product Managers, Production Solution Managers and Technical Project Managers
  • Support the development of Account Management internal processes, documentation and knowledge sharing
  • Provide context to Sales with respect to contract renewals and negotiations

Job Qualifications:
  • 4+ years’ experience in  customer-facing  enterprise program/project delivery, technical project delivery experience
  • Experience as an account owner, leading and managing an account growth plan and stakeholder relationships at all levels
  • Exceptional written and verbal communication skills, ability to simplify complex concepts, extensive experience creating and delivering executive level presentations
  • Strong technical acumen (machine learning or data science collaboration experience a significant bonus) and business analysis skills
  • Empathetic to customer and end-user needs, with the ability to translate those needs into solutions that deliver value
  • Management consulting and start-up experience strongly preferred

About Protingent:  Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.

Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

Nick Vella

In 9 years of recruiting my style can be described as being direct, detailed, persistent. I will provide you with all necessary info needed to make the best decision for yourself. Each of my candidates that I’m representing is my #1 priority. I work around the clock to move a process along, to search and network for other potential opportunities to pitch a candidate to. The entire recruiting cycle process is all about creating a smooth experience for both the candidate and client. I feel I do that by my attention to detail, organization and ability to communicate effectively with each individual candidate. On my time off, I love to cook for my wife and 2 kids and ran my first Triathlon this April in Napa.

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