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Protingent
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AV Operations Engineer
1090 Kifer Road Sunnyvale, CA 94086 US
Posted: 09/25/2024
2024-09-25
2024-11-10
Employment Type:
Contract
Department: VMS
Job Number: 29616
Industry: MDEV - Medical Device
Job Description
Position Title: AV Operations Engineer
Position Description: Protingent Staffing has an exciting contract opportunity for AV Operations Engineer with our client located in Sunnyvale, CA.
Job Responsibilities:
Job Qualifications:
Job Details:
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
Position Description: Protingent Staffing has an exciting contract opportunity for AV Operations Engineer with our client located in Sunnyvale, CA.
Job Responsibilities:
- Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure
- Ensure that all faults are reported in the correct way and in a timely manner
- Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
- Providing first-line support, including on-the-spot diagnosis and rectification of minor faults and problems as and when they occur.
- Ensure all multimedia/presentation rooms are maintained in good working order
- Perform maintenance visits, on-going technical support and provide advice and information to colleagues in the support team.
- Communicate effectively to peers, management and customers.
- Supporting and setting up Audio/Video systems for small to large rooms including public spaces.
- Supporting Web Conferencing applications for onsite, remote and hybrid meetings (i.e. Zoom, teams).
- Setting up, troubleshooting, deploying and maintaining hardware and software for enterprise.
- Creating and updating tickets
- Responding to incoming incidents and/or help requests from end-users
- Prioritizing and scheduling tickets and resolutions.
- Evaluating documented resolutions and analyzing trends for ways to prevent future problems.
- Performing duties with minimum supervision and making good judgment calls for system issues escalation.
- Perform quality assurance checks on installations and identify any issues that need resolving, and work in close collaboration with the AV integration team and the project manager to ensure they are resolved.
- Responsible for fault finding and technical resolution during the commissioning phase, escalating to third parties where necessary.
Job Qualifications:
- Experience with Audio Video Technology
- Experience setting up Audio/Video systems for small to large rooms including public spaces.
- Supporting Web Conferencing applications for onsite, remote and hybrid meetings (i.e. Zoom, teams).
- Experience setting up, troubleshooting, deploying and maintaining hardware and software for enterprise.
Job Details:
- Job Type: Contract
- Pay range: $45-$51/hr.
- Location: Sunnyvale, CA (Onsite).
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
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