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Sr. Information Developer/Technical Writers
1275 Market Street San Francisco, CA 94103 US
Job Description
Position Description: Protingent Staffing has an exciting contract opportunity for Sr. Information Developer/Technical Writers with our client that is fully remote.
Job Responsibilities: We are seeking a seasoned Information Developer with expertise in curating, generating, and refining user-centric content. This role demands an in-depth understanding of XML, DITA, Jira, and agile methodologies. The candidate will be responsible for multiple projects' outcomes, emphasizing the agile approach and ensuring all content aligns with our organizational goals.
• Exhibit profound expertise in curating, generating, and iterating content using tools and standards of XML (DITA experience preferred).
• Set, manage, and fulfill priorities for 2-3 projects simultaneously, ensuring timely updates and delivery of high-quality outcomes.
• Operate effectively in SCRUM with daily stand-ups, story time, and retrospectives.
• Foster continuous improvement by interpreting and refining practices to enhance the user-focused content.
• Identify opportunities for innovation and enhance content delivery processes.
• Collaborate with peers, sharing insights and knowledge for collective growth and innovation.
Job Qualifications:
• Bachelor's degree in Technical Communication, Information Design, or a related field preferred but not required.
• Over 5 years of hands-on experience in user-focused technical content creation. Specific industry experience with audio and visual technology solutions preferred.
• Mastery over XML, Jira, and other relevant tools. (DITA experience preferred)
• Comprehensive understanding of UX research, data analytics, and personalization strategies.
• Proven leadership in multi-project scenarios, showcasing time management and prioritization skills.
• Superior verbal and written communication, collaboration, and interpersonal abilities.
• Fluency with tools such as Oxygen XML Editor, Git, Confluence, and the MS Office suite.
• Prefer experience with UX research of defining and refining user personas, key insights and needs.
Job Details:
• Contract: 6 months but have a high possibility of extension.
• Pay Rate: $50 - $56/hr
• Location: Fully remote (strong preference for CST/ EST candidates)
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
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