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Collaboration Project Manager

Menlo Park, California 94025 | Contract

Post Date: 02/07/2018 Job ID: 18052 Industry: Management/Operations

Position Title: Collaboration Project Manager

Position Description:   Protingent Staffing has an exciting opportunity with our client in Menlo Park, CA.

Job Requirements:
  • Manage projects related to collaboration tools adoption or migrations including but not limited to Dropbox, Box, Zoho and Office 365 suite of apps
  • Manage escalations pertaining to collaboration tools; work with our internal teams such as Security, Infrastructure and Corp Network teams to find solutions to user issues
  • Collaborate with 3rd party collaboration providers and directly with our users to solve issues Identify trends in issues, investigate best solution with providers and communicate to our helpdesk team and directly to users
  • Research new collaboration services and provide recommendations based on user needs and competitive analysis of various applications
  • Help migrate users out of declining services by finding alternative solutions, communicating and helping users with the migration process
  • Help drive adoption of new services by communicating benefits to users, monitoring usage and optimizing experience
  • Serve as a subject matter expert of collaboration tools functionality in the enterprise
  • Monitor, maintain and look for opportunities to optimize and improve systems
  • Develop internal tools (programs, scripts, platforms)
  • Help plan, communicate and execute initiatives related to collaboration apps in partnership with PMs and Engineers

Job Qualifications:
  • 5+ years working across IT/Infra organizations
  • Prior experience administrating and deploying collaboration apps such as Box, Quip and Office 365 and SharePoint applications
  • Experience in managing projects and working with software vendors to drive improvements
  • Experience in presenting and training end users on various software products
  • Ability to develop cross-functional relationships across various teams
  • Good understanding of Saas security
  • Strong user centric approach balanced with business understanding of what good for the company as a whole
  • Self-starter with a strong can do attitude to come up with ideas for new projects, drive resolution to an end and optimize processes
  • Strong written communication and great interpersonal skills working with end users and internal stakeholders
  • Experience in analyzing data using Excel and Tableau to inform decisions
  • BS in Computer Science, Business Systems or related field is required

Benefits Package:  Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

About Protingent:  Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.

Gazelle Medina


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