Technical Program Manager - Media Partnerships
Menlo Park, California | Contract
Position Title: Technical Program Manager - Media Pertnerships
Position Description: Protingent Staffing has an exciting contract opportunity with our client in Menlo Park California for an experienced Technical Program Manager. Media Parternships works with thousands of Media Publishers everyday and we manage our partners thru our CRM tool Salesforce. This role sits in the Strategy, Planning & Operations team within the Media Partnerships and will be focused on improving and assessing improvements to Salesforce and FB CRM.
Develop roadmap to optimize our internal tools and products as they relate to Salesforce and CRM Identify, manage, and mitigate day-to-day operational aspects of the project and scope of SF/CRM Demonstrate the ability to influence and foster collaborative relationships; ability to engage resources outside of direct control to gain consensus, meet deadlines, and achieve objectives Scope out technical requirements, troubleshoot bugs, and implement testing plans Understand policies and risks with the ability to effectively translate them into scaled workflows that improve support and product experiences Measure and analyze the impact of workflows and day-to-day operations of business Represent the team in cross-functional meetings and surface insights and recommendations to to team lead on an on-going basis
- 3+ years of experience in project management with a focus on CRM tools
- 3+ administration
- Eperience with SQL
- Experience building and optimizing internal tools and enterprise solutions (Salesforce and other CRM systems) Exceptional written and verbal communications skills Ability to work cross-functionally and across multiple time zones and functions Salesforce Certification a plus Experience in project management and implementation. Experience with CRM projects is a bonus.
- BA/BS degree or higher
- PROGRAM MANAGER
- PROJECT MANAGEMENT
- TEAM LEAD
- TECHNICAL REQUIREMENTS
- CUSTOMER RELATIONSHIP MANAGEMENT
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.
Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.