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Senior Telecommunications Engineer

San Francisco, California | Contract

Post Date: 01/05/2018 Job ID: 17910 Industry: Telecom

Position Title:  Senior Telecommunications Engineer

Position Description:  Protingent Staffing has an exciting long-term contract opportunity with our client in San Francisco, California.

Job Requirements:
  • Troubleshoot and resolve technical issues and requests with business applications.
  • Support the Cisco UCS, Cisco phones, and VOIP systems.
  • Work with the IT team in enhancing current processes and solutions.
  • Participate in technology projects, quality assurance testing, and other activities as assigned.
  • Evaluate all platform software releases, make recommendations and plan for upgrade or patching.
  • Effectively troubleshoot and resolve trouble tickets. Perform MAC work as needed.
  • Participate in a weekly on-call rotation
  • Must be able to sit and/or stand for long periods of time and ability to lift 20 lbs.

Job Qualifications:
  • Possess CCNA Voice and CCNP Voice certifications, and/or a minimum of six (6+) years’ experience in network administration, design and configuration with Cisco UCS and Unified Communications Manager.
  • Knowledge of TCP/IP, DMVPN, MPLS, VPN, VOIP, SIP, RTP.
  • Session Border Controller and QoS (DSCP/CoS).
  • Experience with SolarWinds monitoring is preferred.
  • Some knowledge of various SSL VPNs, IPSec VPNs, and firewalls nice to have
  • Knowledge in network design, network architecture, protocols and network topology.
  • Ability to create topologies and diagrams using Microsoft Visio.
  • Demonstrate initiative, resourcefulness, and dependability.
  • Effective written and verbal communication skills, as well as the ability to communicate appropriately with all levels of the organization.
  • After hours availability for troubleshooting, upgrades, etc.
  • Solid understanding of VoIP and SIP trunking.
  • Minimum of 8 years’ experience with Avaya CM 5.x and above, preferably 6.x and above.
  • Experience administering CMS, AES, SBC, Session Manager, Aura Conferencing and Aura Messaging.
  • Ability to present complex solutions and arguments with a confident and knowledgeable style, and be able to handle difficult customer questions.
  • Self-motivated, team player, customer-facing personality with an aptitude to learn, react quickly and manage their time responsibly while requiring minimal supervision.
  • Ability to communicate clearly with all levels of personnel across different business units in a professional manner.

About Protingent:  Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.

Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

Bob Saunders


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