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Security Ops Analyst

Seattle, Washington | Contract

Post Date: 10/31/2017 Job ID: 17722 Industry: Software

Position Title: Security Ops Analyst

Protingent Staffing has an exciting contract opportunity with our client in Seattle  Washington for an experienced  Security Ops Analyst:

Position Description: 
  • You will partner with customers on extraordinary & rapid reaction to real-time alerts regarding phishing, malware and security attacks and consistently assist in excellent support service.
  • Provides technical support to remotely tackle problems and resolve issues on our software products.
  • Perform initial JavaScript investigations.
  • Effectively communicates with hosting and registrar companies worldwide by email and phone.
  • Actively acts to shutdown phishing websites and DropZones.
  • You will lead vast number of incidents in short time & real time.
  • Generate ' after incidents' reports to Client' s  customers.
  • You will handle the SOC databases.
  • Handles initial investigation of Malware related alerts (JavaScript' s & PHP)
  • Investigates new worldwide Malware and provides our clients with significant information.
  • Creates signatures for new malware attaching clients.
  • Works closely with the company marketing team for publishing threat research reports.
  • Cooperates with threat research team.
  • Provides our sales team with meaningful information of potential client’ s online fraud.
  • Generates online threats reports through comprehensive research are the WWW and internal tools.

Job Qualifications:
  • 2-3 years’ experience in the security field.
  • Ability to excel in a face paced, challenging, operations environment with 24/7 shift and Investigation of customer defects and online fraud in real-time
  • Information Security/Computer Science and/or graduate degree preferred or equivalent experience
  • Strong background in customer service and  able to communicate fluently in English (written and oral). Multi-lingual a plus.

Preferred Qualifications:
  • Prior SOC or NOC experience (Security Ops Center  or Network Ops Center)
  • Knowledge of the Financial Cyber Security world and Phishing Sites would be helpful.
  • A background in security incident response is a plus
  • Experience in network design and configuration
  • Program or scripting skills are a plus.
  • Experience on common enterprise network and routing technologies
  • Experience with F5 hardware, software, and utilities like iRules, iApps, and iControl

Job Requirements:
  • Demonstrate excellent customer service skills
  • Show us your troubleshooting/problem-solving ability
  • Experience with global routing/networking technologies (GRE, BGP, ASN routing)
  • Relay technical information to customers with different levels of technical competence
  • Experience supporting customers in production environments
  • Experience working with Customer Support and Service Management portals, including provisioning, reporting, and configuration
  • Linux skills are important
  • Ability to perform log file analysis
  • Provide examples of  technical support capabilities working with different  technologies
  • Ability to work with moderate supervision
  • Analytical thinker with strong attention to detail
  • Ability to develop creative, efficient solutions to complex problems
  • Guide technical knowledge of and experience fixing TCP/IP networks
  • Detailed protocol analysis using tools like tcpdump, tshark, and Wireshark.
  • Use Fiddler, HTTP Watch, Burp Suite, socat, and netcat.
  • Packet manipulation and crafting like hping, scapy, and iptables.
  • Traffic generation and replay using tools such as " apachebench and tcpreplay".

About Protingent:  Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.

Benefits Package: Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

Chris Walsh

Since 2013 I have been able to meet a lot of bright minded and interesting people while recruiting for Protingent. I specialize in hardware and software product development engineers. My recruiting style is to build a strong, lasting relationship as I help you achieve your career goals. I am a straight forward open minded individual and treat others as I wish to be treated. I enjoy sports, food and wines. Let’s get started today.

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